Online Shipping Information

Using a combination of courier vans, proprietary trucks and large third party freight services, Plyco has a shipping solution for every product and every customer.

New Shipping Options!

Regional Victorian customers now have more options at checkout! From Bendigo to Warragul, Plyco now offers a $125 flat rate for on all orders over $300. No weight limits!

Store Pickup

$0/flat price
  • Melbourne only

  • All products

  • No minimum cost

  • No packing fees

  • No weight limits

Courier

$10+/live rates
  • Ships Australia wide

  • "Quadro" panels only

  • No minimum order

  • No packing fees

  • 25kg weight limit

Victorian Select

$50/flat price
  • Select Victoria*

  • All products

  • Variable minimum

  • No packing fees

  • No weight limits

Truck

$/live rates
  • Ships Australia wide

  • All products

  • No minimum order

  • No packing fees

  • No weight limits

Shipping Estimates


The below estimates are are guide for convenience and not necessarily fixed.
For accurate shipping rates on your orders, add your products to the Cart and generate a live quote at checkout.

Destination
Small Panels
  • 1 - 25kg orders

  • 120 x 60cm only

  • Live rates
Victorian Select
  • 10 - ∞ kg

  • All products
  • Flat rate - $50
Large Sheets
  • 1 - ∞ kg

  • All products
  • Live rates
Victoria
  • Melbourne  - $35*

  • Regional ~$50*

  • Metro (no minimum)

  • Mornington Peninsula ($100 min)
  • Geelong, Regional West, Regional North and Regional East ($125 flat rate)
  • Live rate calculated at checkout

New South Wales
  • Sydney ~ $65*

  • Regional ~ $70*
  • Live rate calculated at checkout

South Australia
  • Adelaide ~ $70*

  • Regional - See at checkout
  • Live rate calculated at checkout

Western Australia
  • Metro ~ $90*

  • Regional - See at checkout
  • Live rate calculated at checkout

Queensland
  • Metro ~ $65*

  • Regional - See at checkout
  • Live rate calculated at checkout

ACT
  • Canberra ~ $90*

  • Regional - See at checkout
  • Live rate calculated at checkout

Tasmania
  • Hobart ~ $110*

  • Regional - See at checkout
  • Live rate calculated at checkout

Northern Territory
  • Darwin ~ $190*

  • Regional - See at checkout
  • Live rate calculated at checkout

FREQUENTLY ASKED SHIPPING QUESTIONS


What's the average delivery time?

With an enormous range of products, the delivery window for a customer order largely depends on the products shipped.
As a guide: in stock orders typically ship within 3 working days, cut and delivery orders ship within 3 -5 working days and production orders (custom laminate pressing) will usually ship within 7 - 10 working days.

Are there different shipping prices for commercial deliveries?

We do!

While the Small Panels and Victorian Select options are the same for all customers, currently live shipping quotes for large sheets are generated using a residential address type for the customer. These quotes therefore include a $75 fee for a hydraulic tailgate from the shipping company (this fee isn't charged by Plyco!). Our developers are working on including an option for Residential / Commercial delivery at checkout.

If you have a forklift at the pickup location and believe you're eligible to ship to a commercial address, please contact us directly to arrange an appropriate quote.
What carriers do you support?
In addition to our fleet of company trucks, we use a variety of third party logistics companies for online order fulfillment. These include but are not limited to: Fastway, Couriers Please, TNT, Toll, Allied, Couriers Direct and Northline.
Do you have a Returns Policy?
You bet we do! 

To be eligible for a return, your item must be unused and in the same condition that you received it.If an order has been dispatched by courier and is not received or if an item is received and it is either damaged or faulty, a return claim must be filed with Plyco within 7 days from date of dispatch of goods.Email details of your claim to info@plyco.com.au.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, the following options will then be made available: